Store Policy
Customer Care
We’re Here to Help
At Simple Spaces, our priority is to provide a simple, secure and satisfying shopping experience. If you have any questions, issues or need assistance, our customer service team is here to help.
How to Contact Us
Email Support
For any queries regarding orders, deliveries, exchanges, returns or products, please contact us via email:
We aim to respond to all enquiries within 24 to 48 working hours.
Opening Hours
Our support team is available during the following hours:
Monday to Friday
09:00 to 17:00 (UK time)
We do not provide support on Saturdays, Sundays and UK public holidays.
Commitment to Our Customers
At Simple Spaces, we value every customer and work to resolve any issues quickly, fairly and transparently.
Our aim is to ensure that your shopping experience is positive from start to finish.
Thank you for choosing Simple Spaces.
Privacy & Safety
At Simple Spaces, we respect your privacy and are committed to protecting your personal information. This Privacy and Security Policy explains how we collect, use, store and protect your data when you use our website and make purchases in our shop.
1. Information We Collect
We may collect the following information when you use our website:
Identification Information
Full name;
Delivery address;
Billing address;
Email address;
Telephone number.
Purchase Information
Order history;
Products purchased;
2. How We Use Your Data
We use your information to:
Process and deliver orders;
Provide customer support;
Send order updates;
Improve our products and services;
Detect and prevent fraud;
Comply with legal obligations;
Send promotional communications where authorised by the customer.
3. Sharing of Information
We do not sell or rent personal information to third parties.
We may share data only where necessary with:
Logistics companies and carriers;
Payment processors;
Technology service providers;
Government authorities where required by law.
All partners are required to protect your information in accordance with applicable laws.
4. Information Security
We have implemented technical and organisational measures to protect your data against:
Unauthorised access;
Misuse;
Alteration;
Disclosure;
Loss or destruction.
Our website uses widely recognised security technologies, including encrypted connections (SSL/TLS) to protect the transmission of information.
5. Secure Payments
Simple Spaces does not store full credit or debit card details.
All payments are processed by specialist, secure providers using fraud protection systems and data encryption.
Wholesale Inquiries
Thank you for your interest in Simple Spaces.
At present, we do not offer wholesale sales, bulk purchases, resale or distribution opportunities.
All products available on our website are intended exclusively for direct sale to the end consumer via our online shop.
We appreciate your interest in working with us and invite you to follow our store for future updates, as our services and operations may evolve over time.
If you have any questions about our products, orders or services, please contact our customer service team:
Email: support@simplespaces.co.uk
Thank you for your understanding and for your interest in Simple Spaces.
Payment Methods
- Credit / Debit Cards
- PAYPAL